Prism Gleam Institute
Website: prismgleam.com
Email: prismgleam@gmail.com
Phone: 8169940704
Prism Gleam Institute (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit our website prismgleam.com or use our services.
Information We Collect
We may collect the following information from students, visitors, and users of our website:
- Full Name
- Mobile Number
- Email Address
- Student Photograph
- Certificate details
- Student ID / Verification data
- Course inquiry details
- Contact form submissions
- WhatsApp inquiry details
- Payment information and transaction details
Media
If images, certificates, student photographs, or other media files are uploaded to the website, users and administrators should avoid uploading files that contain embedded location data, including EXIF GPS information.
Visitors to the website may be able to download and extract any location data embedded in images displayed on the website.
For privacy and security purposes, we recommend removing metadata and location information from media files before uploading them.
This is especially important for student photographs, certificates, and training environment images.
How We Use Your Information
The collected data is used for the following purposes:
- Course inquiries and admissions
- Student registration and certification
- Certificate and student ID verification
- Sending WhatsApp updates and important course notifications
- Payment processing and fee confirmation
- Customer support and communication
- Improving our website and services
Student Verification Information
Our website may include a Student Verification / Certificate Verification page.
Through this page, users may enter student ID numbers, certificate numbers, or other relevant information to verify certificate authenticity.
The verification result may display limited information such as:
- Student Name
- Course Name
- Certificate Status
- Completion Date
- Certificate Number
This information is displayed only for verification and authenticity purposes.
Payments and Transactions
We accept online payments through multiple methods, which may include:
- UPI
- Debit / Credit Cards
- Net Banking
- Wallets
- Payment Gateway Services
Please note that payment transactions may be processed through third-party secure payment providers. We do not store sensitive card or banking credentials directly on our website.
Cookies and Tracking Technologies
Our website may use cookies and third-party tracking tools, including but not limited to:
- Website cookies
- Analytics tools
- Social media integrations
- Marketing and remarketing tools
- WhatsApp and inquiry tracking tools
These tools help us improve user experience, website performance, and communication.
Embedded Content from Other Websites
Our website may include embedded content such as videos, images, maps, social media feeds, articles, and other media from third-party websites.
Embedded content from other websites behaves in the same way as if the visitor has directly visited those websites.
These third-party websites may collect data about you, use cookies, implement additional tracking technologies, and monitor your interaction with the embedded content. This may include tracking your interaction if you are logged in to those third-party platforms.
Prism Gleam Institute is not responsible for the privacy practices of such external websites, and users are encouraged to review their respective privacy policies.
WhatsApp and Contact Form Data
When you submit an inquiry through WhatsApp or our contact forms, your information is used only for:
- responding to your inquiry
- course details and counseling
- follow-up communication
- student support.
Protection of Information
We take reasonable steps to protect your personal data from unauthorized access, misuse, disclosure, or loss.
However, while we use security measures, no method of internet transmission is 100% secure.
Minors and Students Under 18
Some of our students may be below 18 years of age.
In such cases, parents or guardians may be required to provide consent where necessary.
Third-Party Services
Our website may use third-party services such as:
- payment gateways
- analytics services
- WhatsApp integration
- social media plugins
- embedded content
Who We Share Your Data With
We may share limited user data with trusted third-party service providers only for operational and service-related purposes, including:
- payment gateway providers for secure online fee transactions
- website analytics and tracking services
- WhatsApp and communication platforms
- hosting and website maintenance providers
- embedded third-party services such as social media, maps, and video platforms
- legal authorities if required by law
We do not sell, rent, or trade your personal information to any third parties for marketing purposes.
Any third-party services that receive data are expected to process it securely and in accordance with their own privacy policies.
How Long We Retain Your Data
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including course inquiries, admissions, student registration, certificate issuance, verification, communication, and legal or accounting requirements.
Student-related records such as photographs, certificate details, ID verification data, and course completion information may be retained for an extended period to support certificate authenticity and future verification requests.
Inquiry and contact form submissions may be retained for follow-up communication and service improvement purposes.
Payment and transaction-related records may be retained as required by applicable laws, tax regulations, and accounting standards.
Once the data is no longer required, we take reasonable steps to securely delete or anonymize it.
What Rights You Have Over Your Data
You have the right to request access to the personal data we hold about you.
You may also request that we:
- correct inaccurate information
- update outdated information
- delete your personal data, where legally permissible
- restrict the use of your data
- withdraw consent for communication or updates
Please note that certain student-related records, certificate information, and payment records may need to be retained for legal, academic, verification, and administrative purposes.
To request any changes related to your personal data, please contact us at:
Email: prismgleam@gmail.com
Phone: 8169940704
How We Protect Your Data
We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
These measures may include:
- secure website hosting
- password-protected admin access
- limited staff access to sensitive data
- secure payment gateway integrations
- regular plugin and website updates
- security monitoring and malware protection
Contact for Privacy Concerns
For any questions related to privacy, data usage, or data removal requests, please contact us at prismgleam@gmail.com